Newbie (2 days learning) - I cannot figure out how to create 2 sub-tasks which show 2 different screens

cam shields January 29, 2017

I'm using JIRA server 6.4 in order to follow some older youtube videos.

My goal is to create 1 of 2 sub-tasks when editing an issue in my project.  One sub-task called "Waiting on" and the other called "Documentation" (put another way, for any issue, like a bug, I would like to be able to create sub task A or B, each one with a different screen).

"Waiting on" subtask would have a Description and Assignee fields

"Documentation" subtask would have Description and Date fields

When I look at an issue and select 'Create Sub-Task', I can choose either sub task I created, but the field layout is always the one for "Waiting On" even when I choose "Documentation".

 

If this helps clarify anything at all, here is a basic outline of what I've done.

  1. Create 2 issues types: "Waiting On (type subtask)" and "Documentation (type subtask)
  2. I have an Issue Type Scheme called "My Test" which I Edit and drag over my 2 new subtasks
  3. I create a screen called "waiting on subtask" and assign some fields
  4. I create another screen called "Docs subtask" and assign some fields
  5. I add a screen scheme called "waiting on screen scheme" and  set the default screen to "waiting on subtask".  I then associate Create issue to the "waiting on subtask" screen
  6. I add another screen scheme called "docs screen scheme" and do the same as above, except choosing the other scene I want.
  7. I create an Issue Type Screen Scheme for both "waiting on" and "docs" and assign the appropriate screen to each.  I'm asked to associate an issue type with a screen scheme, so I associate the "documentation sub task" issue type with the "docs" screen.  I create another Issue Type Screen Scheme for "waiting on" and choose the appropriate values for screens.
  8. When I pull up an existing issue and select "Create Sub-task", I can choose either sub task I just created.  However, both have the same fields (the one from the "waiting on" sub task".

For the life of me I cannot seem to google up a answer and I feel like I'm going in circles.

I hoep this makes sense.

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Nic Brough -Adaptavist-
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January 29, 2017

1-6 look fine, but 7 breaks down.  You say you associate the doc-sub-task type with the docs screen.  Which you can't do.

Stepping back, what you need in terms of artefacts, where I think you're pretty close to:

  • A screen for "waiting on subtask"
  • A screen for "docs subtask"
  • A screen-scheme for waiting-on (let's call it waiting-on-screen-scheme), that says to use the "waiting on subtask" screen for create
  • A screen-scheme for docs (let's call it docs-screen-scheme), that says to use the "docs subtask" screen for create
  • An "issue type screen scheme" that says
    • Use waiting-on-screen-scheme for waiting-on issue types
    • Use docs-screen-scheme for docs issue types
  • Finally, a project which uses your new "issue type screen scheme"

Check over that lot to begin with.

cam shields January 29, 2017

That did it!  I had to google associating Issue Type Screen Schemes with a project, and that led me to clicking around on my project administration page, going to Screens, clicking "Default Issue Type Screen Scheme" and select"use a different scheme".  I feel that part I just got lucky with.  Essentially what I was left with at your last bullet point was:

Issue Type Screen Schemes

=== Name =========================== Project ============= Operations

Default issue type screen scheme.......Cam........Config, Edit, Copy

subtasks..........................................Config, Edit, Copy

 

Doing what I described earlier put the associated the project "Cam" to sub taks, which digging into it also included the Default Screen Scheme.  So I think that's right.... but getting to that last point felt "unnatural".  Going back to my main project page?  

Anyway - you did it!!  Thank you so much.  Any tips on my last comment would be appreciated, or if I did something wrong in general!

 

Thanks!

cameron

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cam shields January 29, 2017

sure!  Any additional advice would be great.  The screen shots "should" be in a logical order. Edit - I don't think they are

Screen Shot 2017-01-29 at 6.59.26 PM.pngScreen Shot 2017-01-29 at 6.58.54 PM.pngScreen Shot 2017-01-29 at 6.59.39 PM.pngScreen Shot 2017-01-29 at 7.00.10 PM.pngScreen Shot 2017-01-29 at 6.59.50 PM.png

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Steven F Behnke
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January 29, 2017

Would you mind posting some screenshots of the configs? It sounds like you've done it all right.

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