Couple of the users I added to my Jira Cloud account (free) is not receiving their invitation via email.
I have attempted to resend the email several times and also removed and re-added the users. I see that people in the past have also run into this issue and I wonder if this is what's happening here? I can't submit a support ticket because I am currently on the free version of Jira.
Good afternoon, and thank you for raising this on Atlassian Community. I submitted a ticket on your behalf so we can check if we're blocking those email addresses.
Check your email for the ticket number. You can reply to that email with a list of affected users, but someone will help you shortly.
Shannon | Atlassian Cloud Support
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events