New persons added in CC for mail Reply not getting added as Watchers

Case 1 : I am using Jira On-demand.I have configured issues/comments creation from mails using email handlers and all the persons added in mail's cc are getting added as Issues watchers but when relying if we are adding new persons in CC then they are not getting added as the watchers.....Please suggest a solution for this problem.

Case 2: I want to set the priority automatically from the mail's subject line without using any plugin and also want to capture few more details from mail in issue's fields ..... Can it be possible without using plugins.If not please suggest some good plugin for the same...


0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

111 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you