New icons not displayed (blank image)

[Lubomir Pipiska]

Hi all,

I'm seting up new issue types (tasks/sub-task). I have uploaded new icons/gifs into <jira>/images/icons folder where all other original pictures are placed but none of them is displayed. Icon area remains blank. I tried to restart JIRA but this did not help as well.

My JIRA is of version v5.2#812 and installed on RHEL.

Any ideas?

Thank you

[C_ Faysal · Accepted solution]

can you check if the new icons are accessible ?

ls -la <jira>/images/icons/

the all should be readable

if you don't see i.e.

-rw-r--r-- 1 root root 531 Jan 14 20:24 atlassian-jira/images/icons/issuetypes/task.png

you may need to chmod the files (or the images directory -R) to use 644 permissions

chmod -R 644 atlassian-jira/images/icons/

[Lubomir Pipiska]

I did restart again and now pictures are displayed correctly. Strange but worked. Thanks for suggestion anyway