New bug using JIRA python API to create project

Hi, 

We've been using JIRA python API for a couple months to create new projects using jira_client.create_project(project_key, project_name, template_name) and it was working all fine. However, we now have a new error everytime we try to create a project. 

We think it might be related to an Atlassian upgrade since it seemed link with a change in the look and feel of our application. 

Here is the error: 

JIRA project creation failed: <!DOCTYPE html> <html> <head> <meta charset="utf-8"> <meta name="description" content=""> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Atlassian Cloud Notifications - Page Unavailable</title> <link rel="stylesheet" href="//aui-cdn.atlassian.com/aui-adg/5.8.15/css/aui.css"> </head> <body class="aui-layout aui-page-notification aui-page-size-medium" data-aui-version="5.7.0"> <div id="smart-status-page"> <section id="content" role="main"> <div id="notifications"> <div class="default-component aui-page-panel"> <div class="aui-page-header-inner"> <section class="aui-page-panel-content"> <h1>Page unavailable</h1> <div class="aui-page-notification-description"> Please check <a href="http://status.atlassian.com">Atlassian Status</a> for any known issues. <br /> If your page hasn't appeared again in 5-10 minutes, please contact our support team. </div> <br> <p> <a href="http://status.atlassian.com" class="aui-button aui-button-primary" style="width: 175px;"> Atlassian Status </a> &nbsp; <a href="https://getsupport.atlassian.com/servicedesk/customer/jst" class="aui-button"> Contact support </a> </p> </section> </div> </div> </div> </section> <footer id="footer"> <section class="footer-body"> <ul> <li><a href="http://status.atlassian.com">Atlassian Status</a></li> <li><a href="https://confluence.atlassian.com/display/cloud/What's+New">Release Summary</a></li> <li><a href="https://confluence.atlassian.com/display/Cloud/Atlassian+Cloud+Documentation">Documentation</a></li> <li><a href="https://answers.atlassian.com">Answers</a></li> </ul> <div id="footer-logo"><a href="https://www.atlassian.com/" target="_blank">Atlassian</a></div> </section> </footer> </div> </body> </html> (500)

 

Any thought on what it might be?

1 answer

0 vote

Hi Isabelle,

Are you still running into this issue?  From teh output it appears the site was unavailable:

Atlassian Cloud Notifications - Page Unavailable

Please check Atlassian Status for any known issues. If your page hasn't appeared again in 5-10 minutes, please contact our support team.

If you are still running into this issue please provide the code block you're using to create the project and I'll see if I'm running into the same issue and we'll go from there.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,264 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot