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New bug using JIRA python API to create project

Isabelle Bouchard
Isabelle Bouchard September 20, 2017

Hi, 

We've been using JIRA python API for a couple months to create new projects using jira_client.create_project(project_key, project_name, template_name) and it was working all fine. However, we now have a new error everytime we try to create a project. 

We think it might be related to an Atlassian upgrade since it seemed link with a change in the look and feel of our application. 

Here is the error: 

JIRA project creation failed: <!DOCTYPE html> <html> <head> <meta charset="utf-8"> <meta name="description" content=""> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Atlassian Cloud Notifications - Page Unavailable</title> <link rel="stylesheet" href="//aui-cdn.atlassian.com/aui-adg/5.8.15/css/aui.css"> </head> <body class="aui-layout aui-page-notification aui-page-size-medium" data-aui-version="5.7.0"> <div id="smart-status-page"> <section id="content" role="main"> <div id="notifications"> <div class="default-component aui-page-panel"> <div class="aui-page-header-inner"> <section class="aui-page-panel-content"> <h1>Page unavailable</h1> <div class="aui-page-notification-description"> Please check <a href="http://status.atlassian.com">Atlassian Status</a> for any known issues. <br /> If your page hasn't appeared again in 5-10 minutes, please contact our support team. </div> <br> <p> <a href="http://status.atlassian.com" class="aui-button aui-button-primary" style="width: 175px;"> Atlassian Status </a> &nbsp; <a href="https://getsupport.atlassian.com/servicedesk/customer/jst" class="aui-button"> Contact support </a> </p> </section> </div> </div> </div> </section> <footer id="footer"> <section class="footer-body"> <ul> <li><a href="http://status.atlassian.com">Atlassian Status</a></li> <li><a href="https://confluence.atlassian.com/display/cloud/What's+New">Release Summary</a></li> <li><a href="https://confluence.atlassian.com/display/Cloud/Atlassian+Cloud+Documentation">Documentation</a></li> <li><a href="https://answers.atlassian.com">Answers</a></li> </ul> <div id="footer-logo"><a href="https://www.atlassian.com/" target="_blank">Atlassian</a></div> </section> </footer> </div> </body> </html> (500)

 

Any thought on what it might be?

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somethingblue
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2017

Hi Isabelle,

Are you still running into this issue?  From teh output it appears the site was unavailable:

Atlassian Cloud Notifications - Page Unavailable

Please check Atlassian Status for any known issues. If your page hasn't appeared again in 5-10 minutes, please contact our support team.

If you are still running into this issue please provide the code block you're using to create the project and I'll see if I'm running into the same issue and we'll go from there.

Cheers,

Branden

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