New added story status gets ignored in the sprint


I have added a new status "in review" to my very basic workflow.

My workflow is based on an existing template and has only "TODO" "In progress" "Done".

I added a new status following these steps :

  1. Log in as a user with JIRA Administrators permission.
  2. Go to Statuses page by choosing Cog Icon  > Issues > Find Statuses under Issue Attributes category at the left.
  3. Click at Add Status then specify the name, description and the category for the status you want to add.
  4. Go to Workflows page : Cog Icon > Issues > Find Workflows under Workflows category at the left.
  5. Click at the Edit link at the workflow that you would like to add the status in.
  6. Click at Add Status the pre defined Statuses will be listed out. Select Revising and Add
  7. Publishing the workflow

I can choose the new status now in my workflow. However, when I do set a story with this status, it doesn't appear anymore in the sprint despite still having the sprint link set. (so If I go to my board, it doesn't appear in the sprint or even backlog anymore and the burndown chart shows a drop, as if the issue was removed).

Anything I've missed here ?


2 answers

1 accepted

Did you set up columns in Board configuration? You should map new status to existed or new one column to make it visible.

I mean, the new status is visible, it just seems to have the same effect as setting an issue to done from a story point, point of view.

Edit: My bad you seem right, I haven't set it in the board config, I am looking into that.

Could you please attach screenshot to show what the problem is?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,327 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot