In the old JIRA view, when a thumbnail is embedded into the body of a JIRA ticket, when users (including those who can edit the ticket) click on the thumbnail, it displays the full image associated with the thumbnail (which makes perfect sense). One has to click elsewhere in the body to EDIT the ticket.
Whereas, in the new JIRA view, upon clicking the thumbnail brings up the EDITING mode of the ticket and NOT the full image of the picture embedded. This does not make sense and in fact leads to issues (potential unwanted edits) and delays (have to go through the attachments, match the image, click the image and remember to come back to the same location in the body of the ticket. I think we are going backwards with this. This needs to be fixed with high priority.
Thank you for the details.
I tried to replicate the issue on my test instance on different projects (next-gen and classic), but when clicking on the image, it expands normally.
For us to try to replicate here, please let me know the information below:
What browser are you using? Have you tested using another one?
Is it happening with any type of image?
Is it happening on any type of project?
If possible, send us a screenshot of what happens when clicking on the image.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events