Hi, after updating to new versions of JIRA Service desk and Software + Automated log work Start/Stop buttons sometimes don't do anything. Seems to return HTTP 304. Issue happens in at least Firefox, Chromium and Chrome. Sometimes CTRL+F5 restores button function. This didn't happen with earlier versions.
Is there some known issue about the plugin or service desk?
First of all, have you tried to clear the cash in the browser?
About HTTP 304:
When the browser puts something in its cache, it also stores the
ETag header from the server.
The browser then sends a request with the
If-None-Match header, telling the server to send a 304 if the content still has that date or ETag.
The server needs some way of calculating a date-modified or ETag for each version of each resource; this typically comes from the filesystem or a separate database column.
Which version of JIRA Server do you have, and you upgraded JIRA service Desk from which to which version?
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