We recently updated our Active Directory server and plan on decommissioning the older server. When I switched the User directory in Jira(5.1.1) from the old one to the new, I am able to authenticate normally, but I no longer have admin privileges. Both configurations are the same except for the ldap url and the Windows team assures me the directory structure is the same. If I am still in the jira-administrators group, why do I no longer have Admin access?
You might want to check on the position of the user directory in JIRA, this is because JIRA will always authenticate the top most order if there is 2 same username existed in both directory. Therefore, I suspect it could be due to the authentication take place on the new user directory which the admin user doesn't have the jira administration group privillege.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs