New Organization created with restapi cannot be searched for via UI nor restapi

I am creating an organization via the api and getting return status of 201. If I use service desk to open the new organization via the Id returned in the status I find the Organization. But if I search using the Customers search box the new Organization is not found.

Also when I GET all organizations via the restapi the newly created Organization is not returned.

Is there some kind of background indexing related to Organization?

Also, if I try to create/POST the same organization name again and again I always get status 201. Is organization POST idempotent? It doesn't say so in the docs


0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

269 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you