New Jira instance linked to old Crowd instance, cannot administer - Forbidden to Crowd

Hi,

We have setup a new Jira instance to test new strategies.

It was built using the old instance's DB backup.

We have set it up to log into the old Crowd instance.

Logging in the application is not a problem.

But when we try to administer, it asks for a confirmation of your password, then throws an exception :

Cause:

com.atlassian.crowd.exception.runtime.OperationFailedException

Stack Trace: hide

com.atlassian.crowd.exception.runtime.OperationFailedException

at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:869)

at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:79)

at com.atlassian.crowd.embedded.core.DelegatingCrowdService.authenticate(DelegatingCrowdService.java:35)

at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.authenticate(FilteredCrowdServiceImpl.java:43)

at com.atlassian.jira.security.login.LoginManagerImpl$InternalStaticDependencies.authenticate(LoginManagerImpl.java:393)

at com.atlassian.jira.security.login.LoginManagerImpl.authenticateWithoutElevatedCheck(LoginManagerImpl.java:189)

at com.atlassian.jira.web.action.admin.WebSudoAuthenticate.doValidation(WebSudoAuthenticate.java:127)

at webwork.action.ActionSupport.validate(ActionSupport.java:391)

at webwork.action.ActionSupport.execute(ActionSupport.java:162)

at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)

at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)

In Crowd's logs :

2012-10-25 15:46:18,900 http-8095-4 INFO crowd.manager.validation.ClientValidationManagerImpl Client with address xxx.xxx.xxx.xxx is forbidden from making requests to the application, {2}.

Any hint ?

2 answers

1 accepted

It was actually a matter of application password.

But thanks !

Hi Eric,

I believe the message "Client with address xxx.xxx.xxx.xxx is forbidden from making requests to the application" is related to the IP of the new JIRA server that is not at remote adresses list in your Crowd instance.

I hope this helps

Cheers

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

139 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you