New Jira instance linked to old Crowd instance, cannot administer - Forbidden to Crowd


We have setup a new Jira instance to test new strategies.

It was built using the old instance's DB backup.

We have set it up to log into the old Crowd instance.

Logging in the application is not a problem.

But when we try to administer, it asks for a confirmation of your password, then throws an exception :



Stack Trace: hide


at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(

at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(

at com.atlassian.crowd.embedded.core.DelegatingCrowdService.authenticate(

at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.authenticate(



at com.atlassian.jira.web.action.admin.WebSudoAuthenticate.doValidation(

at webwork.action.ActionSupport.validate(

at webwork.action.ActionSupport.execute(

at com.atlassian.jira.action.JiraActionSupport.execute(

at webwork.interceptor.DefaultInterceptorChain.proceed(

In Crowd's logs :

2012-10-25 15:46:18,900 http-8095-4 INFO crowd.manager.validation.ClientValidationManagerImpl Client with address is forbidden from making requests to the application, {2}.

Any hint ?

2 answers

1 accepted

It was actually a matter of application password.

But thanks !

Hi Eric,

I believe the message "Client with address is forbidden from making requests to the application" is related to the IP of the new JIRA server that is not at remote adresses list in your Crowd instance.

I hope this helps


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