New Jira Experience - Remove Quick Filter Dropdown

[Georg Schepers]

Our team is currently suffering from the automated switch to the "new Jira experience".

We made extensive use of board quick filters to help user to manage the avalange of tickets. 

Now, these quick filters are all collected in a dropdown. Before they were neatly aligned on the top of a board. 

How can I have them back in the aligned, un-grouped view? 

There was a tool help poping up when I first opened a baord in the new view, but it was so badly programmed, that it did not really help my beyond the point that I should go to board settings...

[Daniel Eads]

Good news all -

The quick filters on boards in Jira Cloud are no longer behind a dropdown. This was primarily tracked in JSWCLOUD-16351 and has been live on all Cloud instances for about a month. Thanks for your patience while this was worked on and for all your feedback around the change.

Keep the feedback coming!

Thanks,
Daniel | Atlassian Support

[donji]

@Daniel Eads It still is. If you have more than 4 filters, it puts it under a dropdown. 

There is nothing quick about these filters if they are hidden behind a dropdown

[Christoph Schötz]

Georg - what type of board are you using? Just tried to reproduce this with a Kanban board in JIRA cloud and did not manage to. Have you had a look at the board configuration -> filters?

Cheers

Christoph

[Georg Schepers]

Hi Christoph, we are using both Kanban and Scrum Boards. 

The behaviour is for all the same.

There is no config option in the board settings. I would expect a switch under "Quick Filters", but nothing has chnaged there compared to the previous look&feel.

Below a screenshot how it looks now

 

[Christoph Schötz]

Hi Georg, 

Interesting, don't have this look and feel yet... You are using JIRA cloud? Have you had a look at the general board configuration? 

Cheers 

Christoph

[mbss_rkumar]

I have the exact same issue. All my quick filters have disappeared from all my boards (scrum+kanban). How can i get them back?

[Georg Schepers]

Christoph, as I wrote: Jira Cloud - New Jira Experience.

No tickbox or switch is nowhere to be found in no option or setting screen. Even though the tooltip was advertising something like this. 

[John Peberdy]

Same problem here.

[Georg Schepers]

Support ticket is: JST-305097

[John Peberdy]

I had created a ticket too but in my case they haven't acnkowledged its a bug - JST-305263. I've turned off the new experience for now but I would be dissapointed if the "quick filter" became "slow filter".

[John Peberdy]

In my support ticket I found that apparently this tooltip was meant to show how to go back to the old look and feel rather than configure the quick filter to not be under the menu and it seems like such a configuration is not planned...

[Andy Heinzer]

Hi all, it appears that this issue is brought on by a recent update to some JIRA Cloud instances.  

Introducing the new JIRA experience- explains what this change is. This document does have steps at the bottom that explain how to disable this new look as well.

But before you disable this new look.... this guide also has an open request to provide feedback on this new look.  I would recommend that you provide such feedback as requested in that view before you disable it, as I think this will help Atlassian to understand the problems and pain points that this kind of change can cause and in turn work to make this better.

Thanks

[Drew Winter]

Ours is one step further where we have lost our old filters and got the new assignee dropdown but the new drop down for filters doesn't exist.  This means we currently cannot filter any of our boards.

[Christoph Schötz]

You know Atlassian is using JIRA cloud as some kind of testing environment sometimes - please raise an issue with the Atlassian support. 

Cheers 

Christoph 

[Drew Winter]

Thanks Christoph.

[Georg Schepers]

Looking at the monthly subscription price, I am not ready to be a guinea pig :-(

[Christoph Schötz]

Has anyone opened an Atlassian support ticket yet? Ranting around here won't help anyone - I am not able to reproduce the issue yet so I can't raise the request. I understand what you are saying Georg - you might want to try to give Atlassian this kind of feedback so that they can improve... 

Cheers 

Christoph