I'm having a difficult time finding a way to identify tickets in the past 30 days and identifying which ones were opened and closed during the same calendar day.
Any assistance would be great!
So far I have the below query:
project = "xyz" AND status changed from "waiting for support" to Resolved AND created <= -30d
But the above does not identify the time between status change.
note you could simply use the Created vs. Resolved gadget on a dashboard for this. With that said try this JQL...
createdDate >= startOfDay() and resolutiondate <= endOfDay()
save the filter as something like "same day closures" then use that filter in a gadget on a dashboard.
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