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Need to use additional date custom field in SLA caculation

Hilli Balzer - PractiProject
Hilli Balzer - PractiProject May 12, 2015

Hi
I have a customer that want a "Date requested" custom field to be filled manually and be able to add its calculatation to the SLA calculation.
Is it possible?

Thanks

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GabrielleJ
GabrielleJ
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May 12, 2015

Yes it probably is. But what do you mean by "Add its calculation?"

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