We have an internal Jira System and need to sync/communicate with an external RedMine system.
No direct connection is available. We could (right now) only communicate using e-mails that are processes automatically on both sides.
Any ideas on how to set up an automated solution?
Issue created in Jira --> E-mail, to RedMine System --> auto import
Redmine status change --> E-mail to Jira System --> auto import
I don't know Redmine, but Jira both sends emails out on events, and can accept incoming emails which it converts to comments on issues or new issues (comment if it finds a Jira issue id in the subject)
So, yes, you can do a form of sync with Redmine, if that handles sending emails and updating issues in a similar way.
I would say that Jira's incoming email handlers are not particularly clever, they won't look for fields or do intelligent routing beyond the rule I gave above. You can of course, write your own, but as ever, I would point at Andy Brook's JEMH, as that can do really clever things with incoming email
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs