Need to increase the amount of licenses, how do?

Hi,

Currently we have 10 licenses and we need to increase the amount.

I looked at several places but could not change the amount, only allows you to buy new.

Could you help me please?

2 answers

1 votes

Go into your www.my.atlassian.com account (the one you created the OnDemand system with) and look for the licences, you'll find the option to increase to 25 on your existing system. It is written like it's "new", but your existing licences will be taken into account.

0 votes
Pedro Cora Atlassian Team Jul 23, 2014

Reach out for the Customer Advocates at https://www.atlassian.com/company/contactas they can help you with that! :)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,777 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot