Need to change Atlassian account

We are having some issue with the Atlassian account.

We have installed JIRA on our server and installed a free trial JIRA Software license, with the license type "License type "Evaluation").


But actually we have another account with Atlassian and it has our paid license for the product " JIRA Software (Server) 10 Users: Starter License. Now we want to use this account and need to get the administrator details. Please help

1 answer

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Micky Caritte Community Champion Nov 30, 2017


I can see you bought a Server license which means your instance is self-hosted and therefore the license is independent from your users. You can connect to your Atlassian account with the paid license, copy the license and paste it in Jira directly. That should work!

Hope this helps!

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