Need that "Reporters" supports "contain ~" operator

I need to be able to filter all the issues arriving from yahoo.com for example.According to JIRA Service Desk documentation, "Reporters" field does not support the "contain ~" operator.

Is there any workaround to be able to filter this? Maybe to add a specific field on the requests types and make the user to enter a specific information that allows me to know what i need from him?

1 answer

0 vote

I can't think of a way around this without scripting or coding, which you can't do on Cloud.

I suspect you've already worked out the best approach - get the user to give you some data item that enables you to classify them.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

688 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you