It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need notification when a certain issue type is assigned to an EPIC

Is it possible to be notified if a new RISK (issue type) has been assigned to an EPIC ? 

Like every watcher to an EPIC gets a notification 

1 answer

Hello Aisha,

Thank you for reaching out.

There are two options you can choose to send notifications when a specific issue type is linked to an Epic:

1 - Create a filter Subscription

- Navigate to JIRA Settings > Issues > Custom fields > Create a select list called "Added to epic", with a single option: "Yes"

- Add the fields to your issues, instructing your users to update the field with "Yes" when adding the issue to an Epic

- Navigate to your issue navigator > on the advanced query, create and save the following filter:

"Epic Link" is not EMPTY and issuetype = risk and "added to epic" is empty and updated >= -30m

   - Click on details > New subscription for the filter you created and configure the following subscription, selecting the users that you want to be notified and the period of the notifications:

Screen Shot 2019-11-06 at 12.04.31.png

This option will allow you to send notifications with a max delay of 30 minutes every time an issue type risk is added with a new Epic. The inconvenience with this option is: You will only be able to select specific groups to be notified, not watchers.

 

2 - Use an app to send the notification, like Automation for JIRA

- Navigate to JIRA Settings > Issues > Custom fields > Create a select list called "Added to epic", with a single option: "Yes"

- Add the fields to your issues, instructing your users to update the field with "Yes" when adding the issue to an Epic or configure a rule to update it

- Configure the following rule:

Screen Shot 2019-11-06 at 12.34.07.png

The conveniences with this option are:

1 - This option wil not cause any delay in the notification. It will be sent at the same time the issue is added to the Epic

2 - The notification will be sent to all the watchers of the Epic

Let me know if this information helps.

@Petter Gonçalves  Thank you so much ! I will try this out :) Also, quick question, how do I configure a rule as mentioned in the second method ? 

Thank you !

Hello Aisha,

You are welcome!

The second option is provided by the Automation for JIRA app, which is a paid add-on you can install in your Server instance by clicking in that link. Once you install it, the menu to configure the rules would be under project settings > Project Automation.

Please, let me know if you still have any questions.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

308 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you