Need help with JMWE post function Condition

for task workflow when status is in new and if attachment was not added when status is New it should add a comment that Please supply image and ticket should assign to hub exceptions user. i know we can do this through automation but we want to use workflow only here.

i have created a custom field called image attached with values Yes and No.

when image attached value is No then it should add comment to that ticket like "please add comment" and assign it to user. in post function i added comment on issue by jmwe and selected add comment only if below condition is true. in that i added condition like
{{ issue.fields.customfield_26597 == "No" }}

but its not adding comment. can you help?

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David Fischer
Community Leader
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May 22, 2024

Hi @CHINNAMUTHEVISAI_SATYANARAYANASHARMA 

If the custom field is a Checkboxes type custom field, then the condition should be:

{{ issue.fields.customfield_26597 | find({value:"No"}) }}

If it's a Radio buttons or single-select field, use:

{{ issue.fields.customfield_26597.value == "No" }}

Thanks. this is working as expected.

is it possible to assign issue to some one in above case from workflow?

David Fischer
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 23, 2024

Sure, you can use the Assign Issue post function with the same conditional execution code

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