We're not support here, we're a community of end-users like yourself.
I'd have a look at the log for yourself, but as you suggest you've got a licence, you can raise it with https://support.atlassian.com too. However, I'd recommend logging in as an admin, going to "support tools" and reporting the issue via that - it can bundle up logs, system information and other data that Atlassian will ask for, and create the call for you.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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