My users doesn't have "Done", "In progress" and "To do" statuses. There is no problem with permissions as I have checked several times. Please help me if any solution.
The workflow determines what status are available and the transitions between them.
If you mean the transitions are missing, then look at the conditions on the transitions - these will hide them from users unless the conditions are met (things like "user must be in group" or "user must have 'resolve' permission" are the usual conditions we see)
If you can see the transitions in the workflow diagram, but users do not get offered them when in the issue view, or trying to move cards around boards, then you have got Conditions on them that block the transitions, or your users do not have "transition issue" permission.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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