This information is not entirely correct. It is true you can only create backups once every 48 hours. On top of that, Atlassian also automatically creates backups every 24 hours of your instance for emergency recoveries. Backups you create are not being removed after 48 hours, rather they get overwritten once you create a new backup. At all times can you download your manual created backups from your webdav folder to store locally. If for some reason you require to make another backup within 48 hours, you can contact Atlassian support, and we are more than willingly to assist you in this matter.
Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...
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