My session times out everytime I attempt a bulk update

I updated the session timeout to 5 days:

Now everytime I try to perform a bulk update I get the following error:

Your session timed out while performing bulk operation on issues. This means that we have lost the information that we collected thus far from the wizard. You will need to try the bulk operation again from the start.

Also, my Stash instance timeout out in under a minute.

2 answers

0 vote
Timothy Chin Community Champion Apr 13, 2015

Normally this should not happen. Does this happen on other browsers or other machines? With and without the same JIRA account?

Hi Steve,

Could you please also give a try to increase the session timeout for Stash as per Please notice for Stash this is in seconds.

I'm also wondering if Stash and JIRA are on the same machine. If so, you must be careful about the domain name used for both, as if the applications have the same domain and are on the same server, the cookies information may get lost - so if this is the case you should at least set a context path for each of your applications.


Gustavo Refosco

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

201 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you