During the update to JIRA Service Desk 3, all projects that have an associated service desk are converted to service desk projects. If you had an Agile board for that project, you can still use the board as a global board.
You can read more about configuring software and service desk projects in Step 4 on this page.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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