We have configured a Auto Transition Listener in Jira to reopen a closed or resolved issue upon comment. It worked fine before, but in the last few days I have noticed that Issues being commented ar not being reopened.
Do anyone know where I can truobleshoot? In Listeners config it looks fine.
This is my listener setup:
We have upgraded Jira to the latest version and then I deleted the listeners I had created before and put up new ones to test them, and now they WORK :)
I followed this thread and put in the same:
So now our listener looks like this:
Which operating system do you have Jira installed in? Are you using an on-demand or downloaded version of Jira?
On our windows machine, the atlassian-jira.log file is located in C:\Program Files\Atlassian\Application Data\Jira\log.
If you've installed Jira somewhere other than your Program Files directory, you should just search your machine forthe atlassan-jira.log file.
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