My instance isn't sending notification emails and I can't configure them in administration - any ideas?

I'm not getting an email through on issue updates or creation, but the instance can send emails. I took a look at https://confluence.atlassian.com/display/AOD/Creating+a+Notification+Scheme#CreatingaNotificationScheme-Creatinganotificationscheme for help but couldn't find a notifications scheme section - any ideas?

1 answer

0 votes

Are you an administrator? Only admins can get to the notification schemes. What does the keyboard shortcut "g + g + start typing notification" do? What is under Admin -> Issues ? (That's where the main link to notification schemes should be)

I am a administrator, but have found it now - thanks. I think the help needs updating though with the info that Notifications is in Misc, not a main nav item.

Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,864 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you