My custom fields do not appear in the Setup Field Mappings step of a CSV import.

I have created a field entitled "Original Bug number" which is based on the read only 'Bug Import Id' type. When I try to map my csv bug number to the JIRA field 'Original Bug number' it is not available in the drop down during my csv import.

The custom field 'Original Bug number' is set to global context and global projects.

Any ideas why this is?



3 answers

Hi Nick,

If I remembered correctly, the "Bug Import Id" and "Import Id" are custom field types and will generate automatically specifically during external system import such as Bugzilla, mantis and etc.

If you really want a custom field to be read only, you may mapped a text field in import and then with use of third party plugin named [behaviour plugin|] as it have a feature where you can make the field read-only to certain groups/roles.

Another method would be mapped to text field and change the custom field type manually as instructed in this documentation:

You might need to do couple of testing in a test instance to ensure everything works before apply to your production instance.

0 vote

The importers plugin has a hard-coded list of field types that it's prepared to import from:

You could modify the source of the jira importers plugin. If you want to do that I can find more details.

That was "feature" provided in version 4.1 or 4.2 of JIM - removed support for custom fields. That was quite a disappontment when accidental update removed that functionality.

I think that you can still use older version 4.0 of JIM.

Not all custom fields, just ones from plugins it doesn't know about.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

541 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you