My custom fields are not being populated from JETI

I have looked everywhere but my custom fields I have created for To, Cc and Sender are never populated when a new ticket is created. Everything else seems to be working but without this functionality it's not doing what I need.

JIRA VERSION: Version : 5.2.11

Version: 5.2.6
Developer: META-INF KFT
Add-on key: com.metainf.jira.plugin.emailissue

1 answer

0 vote
Ahmad Danial Atlassian Team May 01, 2013

Hey there, Chris.

Seems that you already have the details of the plugin vendor. Have you tried to also contact them to ask about the issue that you are having with it?

Warm regards,

Danial

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