My custom fields are not being populated from JETI

I have looked everywhere but my custom fields I have created for To, Cc and Sender are never populated when a new ticket is created. Everything else seems to be working but without this functionality it's not doing what I need.

JIRA VERSION: Version : 5.2.11

Version: 5.2.6
Developer: META-INF KFT
Add-on key: com.metainf.jira.plugin.emailissue

1 answer

0 votes
Ahmad Danial Atlassian Team May 01, 2013

Hey there, Chris.

Seems that you already have the details of the plugin vendor. Have you tried to also contact them to ask about the issue that you are having with it?

Warm regards,

Danial

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,789 views 18 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you