• Community
  • Products
  • Jira Software
  • Questions
  • My account for the project I created disappered before the free trial is over! anyone know how to fix or what could have happened? i updated payment info and all looks good to me but I still cant access my project eventhough the free trial is not over yet

My account for the project I created disappered before the free trial is over! anyone know how to fix or what could have happened? i updated payment info and all looks good to me but I still cant access my project eventhough the free trial is not over yet

Abdelrazak Hindy September 7, 2015

I put it all in the question..... signed up for free trial for my startup which was supposed to be for 30 days before its over my account was suspended and I cant log in and it wouldnt even recognize my emial!

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 7, 2015

You'll need to get in touch with Atlassian Cloud support - try https://support.atlassian.com

 

Suggest an answer

Log in or Sign up to answer