• Community
  • Products
  • Jira
  • Questions
  • My account for the project I created disappered before the free trial is over! anyone know how to fix or what could have happened? i updated payment info and all looks good to me but I still cant access my project eventhough the free trial is not over yet

My account for the project I created disappered before the free trial is over! anyone know how to fix or what could have happened? i updated payment info and all looks good to me but I still cant access my project eventhough the free trial is not over yet

I put it all in the question..... signed up for free trial for my startup which was supposed to be for 30 days before its over my account was suspended and I cant log in and it wouldnt even recognize my emial!

1 answer

0 vote

You'll need to get in touch with Atlassian Cloud support - try https://support.atlassian.com

 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,254 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot