My Jira can't@ others in the comment

Joy Sun May 31, 2021

When I need to apply to the other approvel in the comment.I can't @ otrhers. And I can't find any others during the comment page.

1 answer

2 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2021

Hi @Joy Sun 

It's worth checking your global permissions first; to @mention users, you'll need the permission Browse users and groups.

See this page on how Global Permissions work, and how to grant users access to them.

If this isn't the issue, let us know :)

Ste

Joy Sun June 2, 2021

Dear Stephen

Thank you for your help,I have applied for permission on the system,But I still can't @ others in the comment,What should I do?

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 1, 2021

Hi @Joy Sun 

Is this still an issue for you?

Ste

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