My JIRA Basic Service Desk and Customer Portal disappeared!

My JIRA Basic Service Desk and Customer Portal disappeared and I don't know why or how to get it back.  

Has anyone else experience this and how was it resolved?

1 answer

0 votes

It sounds like one of your administrators either removed it, flipped the project over to a non-Service-Desk type, or Service Desk has expired/been-removed.

If it's the second, then you should be able to recover it by getting them to change the project back to the right type.

For the third, re-enable or re-licence it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,427 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you