My Changes setting not working

We have users that are getting their own changes sent to them. It does not occur for all projects they are assocaited to. Global settings are disabled and user settings are disabled. The only changes is we currently upgraded from 5.2.5 to 6.2.4

2 answers

This widget could not be displayed.

Hi Kevin,

I'm not sure I completely understood the problem you're seeing. So, the 'My Changes' notify me isn't working anymore after upgrading JIRA to 6.2.4? And this behavior is only occurring in some projects?

If so, are you using JIRA Service Desk 1.2.5 or below (see JSD-323 / JSD-446)?


This widget could not be displayed.

It does work even though the setting is set to do not send. We have associates recieving notifications on comments they make even though the option is not set globally or in thier profile

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

276 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you