My Atlassian Connect addon does not connect with database


I'm currently developing an addon for Atlassian Connect (JIRA) and I have problems on database connection.
I have followed the documentation and I have two environments on config.json: development and production.

On the development environment I'm using sqlite storage, only for testing purposes. It works nice, and the configuration is like this:

"store": {
"adapter": "jugglingdb",
"type": "sqlite3",
"database": "store.db"

On the production environment I need a real database, so I have tried with Postgres and Mysql, but none of this have worked. For Postgres, this was the database configuration:

"store": {
"adapter": "jugglingdb",
"type": "postgres",
"url": "postgresql://my_server:my_port/addon_database_name?user=my_user&password=my_pass"

I'm using that dependencies for that:

"jugglingdb": "0.2.14",

And the lifecycle of the addon is only controlling installed event (and I'm not doing any special management here):

"lifecycle": {
"installed": "/installed"

But when I'm installing the addon on my JIRA, I've got this error:

[ 2015-08-20 15:15:04.0106 17383/7fbb01dd2700 App/Poo/AnalyticsCollection.cpp:104 ]: Process (pid=12687, group=/var/www/AtlassianPlugin/public) no longer exists! Detaching it from the pool.
[ 2015-08-20 15:15:04.0107 17383/7fbb01dd2700 age/Cor/Main.cpp:794 ]: Disconnecting long-running connections for process 12687, application /var/www/AtlassianPlugin/public
App 12709 stdout:
App 12709 stdout: Add-on server running at my_server:my_port
App 12709 stderr: /var/www/AtlassianPlugin/node_modules/jugglingdb-postgres/lib/postgres.js:419
App 12709 stderr: data.forEach(function(field){
App 12709 stderr: ^
App 12709 stderr: TypeError: Cannot read property 'forEach' of undefined
App 12709 stderr: at decoratedCallback (/var/www/AtlassianPlugin/node_modules/jugglingdb-postgres/lib/postgres.js:419:13)
App 12709 stderr: at /var/www/AtlassianPlugin/node_modules/jugglingdb-postgres/lib/postgres.js:64:20
App 12709 stderr: at /var/www/AtlassianPlugin/node_modules/jugglingdb-postgres/node_modules/pg/lib/pool.js:75:25
App 12709 stderr: at /var/www/AtlassianPlugin/node_modules/jugglingdb-postgres/node_modules/pg/node_modules/generic-pool/lib/generic-pool.js:274:11
App 12709 stderr: at /var/www/AtlassianPlugin/node_modules/jugglingdb-postgres/node_modules/pg/lib/pool.js:27:26
App 12709 stderr: at null.<anonymous> (/var/www/AtlassianPlugin/node_modules/jugglingdb-postgres/node_modules/pg/lib/client.js:181:5)
App 12709 stderr: at emit (events.js:107:17)
App 12709 stderr: at Socket.<anonymous> (/var/www/AtlassianPlugin/node_modules/jugglingdb-postgres/node_modules/pg/lib/connection.js:109:12)
App 12709 stderr: at Socket.emit (events.js:107:17)
App 12709 stderr: at readableAddChunk (_stream_readable.js:163:16)

If I use the Mysql database on the production environment, the config is like this:

"store": {
"adapter": "jugglingdb",
"type": "mysql",
"url": "jdbc:mysql://my_server:my_port/addon_database_name?user=my_user&password=my_pass"

I'm using that dependencies for that:

"jugglingdb": "0.2.14",

And it also breaks. Now, the error is:

connection.connect err { [Error: connect ECONNREFUSED]
syscall: 'connect',
fatal: true }


I have tested that the databases can be reach for any pc.

Can anyone tell me more about this?




3 answers

1 accepted

Accepted Answer
2 votes

I have resolved the problem, it was a wrong database URL. The correct database URL schema is:


This was exactly my issue, thanks very much!

0 votes

Are you actually replacing "url": "postgresql://my_server:my_port/addon_database_name?user=my_user&password=my_pass" with your own server, port, database name, username and password. Aka, do you actually have a database and where is it running?

0 votes

If you don't have a database yet then I can highly recommend Amazon RDS:

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

422 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you