Multi-line text field shows twice

Jenifer Kuntz April 9, 2015

All my multi line text custom fields are showing twice.  They show this way in the edit screen and transition screens.  The view only shows what is entered in the first box.  

Field config is basic and it just started happening.  Any ideas on how this could have happened or where I should start looking?

duplicate field.png

1 answer

0 votes
Paulo Hennig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 9, 2015

Hello Jenifer,

Please, could you try to perform a JIRA re-index?

Jenifer Kuntz April 9, 2015

I tried that earlier, will try again.  It takes a bit

 

Jenifer Kuntz April 9, 2015

Index just finished, still have the two fields. Scheduled a shutdown for tonight off hours. will let you know if it works!

Jenifer Kuntz April 9, 2015

When I moved my comment here from Answer it deleted your comment - adding it here for future knowledge - Comment from Paulo- - If don't help, try to restart JIRA if possible, this actions clean some cache that might me related to that

Jenifer Kuntz April 9, 2015

I restarted, still have the duplicate fields

Suggest an answer

Log in or Sign up to answer