_Msg gadget not loading with https on Jira 7.7

Screenshot_1.png

  I configured jira to serve via https as per guide.  Tried 2 way :

1. with nginx proxy (https). no luck.

2. configured https directly with tomcat connector with java keystore. same issue.

 

However, If I tried directly with http works well.

2 answers

2 accepted

0 votes
Accepted answer

Your Jira system does not have the right keys installed to access itself.  You'll need to get the right keys installed (and remember they are client keys, not server)

I am sorry. I am not clear . What you mean keys ? RSA key ??

if you have a link can you share me , I don’t much have tomcat experience 

I think this link can help solving the issue you have: How to fix gadget titles showing as __MSG_gadget,

If JIRA is served with a self-signed certificate that doesn't exist in its own trust store, the following command can be used for importing the cert:

<jira_install_directory>/jre/bin/keytool -import -alias <your_jira> -file <cert_path>/<cert_name>.cert --keystore <jira_install_directory>/jre/lib/security/cacerts
0 votes
Accepted answer

sorry for delay to post. It's got fixed by installed public signed ssl certificate. Just keep in mind, it won't work for self signed certificate.

I had such issues before - i just imported my certs to JIRA keystore.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,398 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you