_Msg gadget not loading with https on Jira 7.7

Screenshot_1.png

  I configured jira to serve via https as per guide.  Tried 2 way :

1. with nginx proxy (https). no luck.

2. configured https directly with tomcat connector with java keystore. same issue.

 

However, If I tried directly with http works well.

1 answer

0 votes

Your Jira system does not have the right keys installed to access itself.  You'll need to get the right keys installed (and remember they are client keys, not server)

I am sorry. I am not clear . What you mean keys ? RSA key ??

if you have a link can you share me , I don’t much have tomcat experience 

I think this link can help solving the issue you have: How to fix gadget titles showing as __MSG_gadget,

If JIRA is served with a self-signed certificate that doesn't exist in its own trust store, the following command can be used for importing the cert:

<jira_install_directory>/jre/bin/keytool -import -alias <your_jira> -file <cert_path>/<cert_name>.cert --keystore <jira_install_directory>/jre/lib/security/cacerts

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