_Msg gadget not loading with https on Jira 7.7

Screenshot_1.png

  I configured jira to serve via https as per guide.  Tried 2 way :

1. with nginx proxy (https). no luck.

2. configured https directly with tomcat connector with java keystore. same issue.

 

However, If I tried directly with http works well.

1 answer

0 vote

Your Jira system does not have the right keys installed to access itself.  You'll need to get the right keys installed (and remember they are client keys, not server)

I am sorry. I am not clear . What you mean keys ? RSA key ??

if you have a link can you share me , I don’t much have tomcat experience 

I think this link can help solving the issue you have: How to fix gadget titles showing as __MSG_gadget,

If JIRA is served with a self-signed certificate that doesn't exist in its own trust store, the following command can be used for importing the cert:

<jira_install_directory>/jre/bin/keytool -import -alias <your_jira> -file <cert_path>/<cert_name>.cert --keystore <jira_install_directory>/jre/lib/security/cacerts

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

800 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you