I have a customer who now is using a clients JIRA instance and I am helping them with starting up on their own. But they need to move issues from the client instance to their internal new instance. I have read here: https://answers.atlassian.com/questions/24187/is-there-a-tool-or-method-to-export-a-project-from-one-instance-of-jira-test-and-import-the-project-into-another-jira-instance-production. But that is mostly about configuration and that is not so important as the comments and the attachments. Is there a way to get the attachments with us?
Accordingly to a former colleuge it it possible to get the attachtment by using the weblink and importing a cvs file with that. Then Importer gets this and imports the file in the new instance. I have not tried this. But will.
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