Moving attachments from one JIRA instance to another

I have a customer who now is using a clients JIRA instance and I am helping them with starting up on their own. But they need to move issues from the client instance to their internal new instance. I have read here: But that is mostly about configuration and that is not so important as the comments and the attachments. Is there a way to get the attachments with us?

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Accordingly to a former colleuge it it possible to get the attachtment by using the weblink and importing a cvs file with that. Then Importer gets this and imports the file in the new instance. I have not tried this. But will.

Hi Susanne,

Dit it work for you? could you please give some more details?




Sorry but not sure I remember. I think not actually. Now there are add-ons that can help you I think. Good luck! 

0 votes
Timothy Chin Community Champion Sep 29, 2013

What you may want to try is the Project Import ( This also restores the attachments.

Thanks! I will look at this.

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