Moving a project from on JIRA instance to another,what happens with custom fields ?

We have 2 JIRA instances, same versions, same users. I want to move a project from one to another. I know what to do with the configurations (workflows, schemes, versions, etc) but I am not sure about the customfields.

I don't have the same customfields in the 2 intances. Even if I create them, it fear it will not work because of their ids. I am right in thinking that ? if so is it possible to do it and how can I do it?

 

Thanks for your help

3 answers

1 accepted

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Hi Carmen,

It's information will be based off of the Custom Field name when the project import moves the project over. It doesn't matter if the ID is already being used. 

Cheers!

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Hi Carmen,

As described here, you'll need to setup the same custom fields from source instance on the target instance, otherwise their values will not be imported.

 

Regards,

Arthur Gonçalves

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Thank you, yes I read this and understand all I have to do.

My question is what will happen when I have a customfield named Benefice [cf1230] in my JIRA 1 and in JIRA 2 I have the same field Benefice but with id [cf1500] and the custom field with [cf1230] in my JIRA 2 is named Office ?? What will happen to the data, will it show Benefice or Office in JIRA 2 ??

  1. JIRA 1:
    1. Benefice  [cf1230]
  2. JIRA 2:
    1. Benefice  [cf1500]
    2. Office [cf1230]

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