Moving Jira and Confluence License from Server to Cloud

Hi there

I'm taking a look at the possibilty of moving our Jira and Confluence Server instance into the cloud and I just wanted to check if the licence would be transferable or if we have to look at purchasing an additional license.



1 answer

This widget could not be displayed.

Hi James,

It's not possible to transfer licenses to a different product. If you purchased your Jira/ Confluence Server licenses within the last 30 days, you'll want to reach out to our Advocates Team (select Billing, payments, and pricing) and they may be able to refund your last payment.

To get the Cloud license you can order that from our website the same place you did your Jira/Confluence licenses, just be suer to select Cloud instead.

Kind Regards,

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 12 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

39 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you