Move issue skipping step 2 -JIRA 5.2.10

When I try to Move Issue from one project to another project ,Step 1 allows to change the project name and issue type. Step 2 is getting skipped and step 3 is shown for updating other fields.

Message is shown as "Step 2 is not required"

Can anyone please suggest how to enable Step 2?


1 answer

1 accepted

0 votes
It is skipping step two because there is no need to do it. The users have no data to enter, the screen is useless to them. There is no point in going through it. What are you actually trying to do here?

I know this is an old thread, but I was wondering if there is a way to make the process stop at Step 2 as well. I would like to use this step so the users can change the status when moving from one project to another. I know that if the workflows were different, it would force this, but is there anyway when the workflows are the same to allow users to change the status on move?

Nope, it's not needed, so it's not there.

Wouldn't the "not needed" part really be based on a use case? I need it to stop there so I can change the status. :) So, I am guessing scripting in the status change will be the only way to force the status and maybe any fields we want changed to do so?

Very easy - "I want to move an issue as swiftly and easily as possible" is the human version. When you look at it, that gives you a really good guide of "only ask the user for information on the things you cannot do automatically". If a field or status is valid in the new config, then by asking for it, you break the "simplicity" rule.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,042 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot