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Mostrar el detalle de la descripción del ticket en el portal del usuario en JSM
Hola !! nuevamente tengo una consulta de un cliente sobre como puede ver los detalles del incidente que registró dado que su vista es muy pobre una vez enviado el incidente.
eso ve el ..
y yo en mi caso como admin veo esto que me permite leer la descripción si asi lo quiero.
como puedo configurar para que siempre vean la descripción de los tickets registrados desde el portal??
Gracias de antemano y saludos!!
1 answer
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