More than two workflow buttons in Jira 7.1.0 (

I'd like to see 5 workflow buttons (instead of the default two) on the issue screen.

I've attempted to create a and set the = 5.  No joy.

I'm using Windows Server 2012 and JIRA 7.1.0.  The properties file I create is located in c:\program files\atlassian\application data\JIRA (although I've tried multiple locations).

I've restarted JIRA multiple times.  What am I missing?

1 answer

Hi Kenny, the <JIRA home> directory is the correct location, but I think it might be transitions not transition , e.g. = 5

Good catch.  I corrected it but it's still not picking up the change.

Hmm, just checking the obvious:

  • Your file is called
  • It's in the directory that's listed as "Location of JIRA Local Home" in your System Properties (<your JIRA server>/secure/admin/ViewSystemInfo.jspa)?
  • The entry in the file is = 5 ?
  • JIRA's been restarted after creating and adding the above line?
  • There are more than 3 permitted transitions out of the status of the ticket you're viewing? I.e. you don't have workflow conditions that are hiding transitions?



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,774 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot