I am very new to Jira so would like to know how I can use it to track the number of hours spent on dev/support work per project each calendar month.
Some of our clients/projects pay for 20 hours dev/support work per calendar month, so I would like Jira to notify me when they projects getting close to using up all their hours for that month.
Generally, what you will be using is JIRA's Time Tracking functionality.
There are however alot of add-ons for JIRA which you can use to extend this functionalitity. You can find them at Atlassian's Marketplace.
Check this out
It does not notify your users but it displays the total amount of time spent on each type of issue per week and per month.
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