Mobile connect Jira plugin not working

[Yoeri Van de Moortel]

Hi, am trying to get my api ket but when enabling the plugin it failt with the following exception info:

I have jira 4.3.3 and plugin 1.0.9

Any help would be greatly appreciated, my iOS app is jira- ready ... when this is resolved, we are ready to launch our app :-)

2011-12-13 15:58:54,550 http-8080-2 ERROR yoeri 958x364x1 vpyvdn 81.82.206.89,127.0.0.1 /rest/plugins/1.0/com.atlassian.jconnect.jconnect-plugin-key [atlassian.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'null' of plugin 'com.atlass$

com.atlassian.plugin.PluginParseException: Error retrieving dependency of class: com.atlassian.jconnect.jira.customfields.CustomFieldSchemeHelper. Missing class: com/atlassian/jira/issue/operation/IssueOperation

at com.atlassian.plugin.module.LegacyModuleFactory.getModuleClass(LegacyModuleFactory.java:50)

at com.atlassian.plugin.descriptors.AbstractModuleDescriptor.loadClass(AbstractModuleDescriptor.java:176)

at com.atlassian.plugin.descriptors.AbstractModuleDescriptor.enabled(AbstractModuleDescriptor.java:423)

at com.atlassian.jira.plugin.component.ComponentModuleDescriptor.enabled(ComponentModuleDescriptor.java:59)

at com.atlassian.multitenant.plugins.MultiTenantModuleDescriptorFactory$LifecycleInterceptor.handleEnabled(MultiTenantModuleDescriptorFactory.java:246)

at com.atlassian.multitenant.plugins.MultiTenantModuleDescriptorFactory$LifecycleInterceptor.intercept(MultiTenantModuleDescriptorFactory.java:183)

at com.atlassian.jira.plugin.component.ComponentModuleDescriptor$$EnhancerByCGLIB$$ee4692b8.enabled(<generated>)

at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1429)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModule(DefaultPluginManager.java:1240)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModules(DefaultPluginManager.java:1207)

at com.atlassian.plugin.manager.DefaultPluginManager.notifyPluginEnabled(DefaultPluginManager.java:1185)

at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugins(DefaultPluginManager.java:1157)

at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugin(DefaultPluginManager.java:1167)

at com.atlassian.jira.plugin.JiraPluginManager.enablePlugin(JiraPluginManager.java:67)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)

at $Proxy450.enablePlugin(Unknown Source)

[Nick]

Hi Yoeri,

It looks like this is caused by an incompatibility between JIRA 4.3.3 and JMC.

Are you able to upgrade your JIRA instance to JIRA 4.4 ? http://www.atlassian.com/software/jira/download .

I might get some time to look into this issue by the end of this week, however can't make any promises yet.

An upgrade of JIRA could be the fastest way to move forward at this stage. Let me know if that works for you.

Cheers,

Nick

[Yoeri Van de Moortel]

Nick, the plugin is working now.

I did a manual upgrade of my jira (on osx) ... now I noteice the jconnectuser is not present.

How do I fully configure this user?

Kind Regards

Yoeri

[Nick]

Good to hear, Yoeri.

If you are using Crowd to manage your users, then the jiraconnectuser wont be auto-created for you.

Simple create this user manually, and ensure it has the 'Create Issue' permission for your project.

username: jiraconnectuser

password: anything you wish

Cheers,

Nick

[Yoeri Van de Moortel]

Hi Nick,

I'll see if i can upgrade my instance tonight.

Will keep you informed.

Tx

Y