Missing user in JIRA

I've added a new user through the "User Management" function, and granted them access to JIRA. However, when I open a new issue in JIRA, they don't appear in the "Assign to.." dropdown, and I can't find their name/email/username.

2 answers

1 accepted

This ended up requiring the user to log out and log back in, and then they had access. <shrug>

0 votes

The user should have "Assignable User" project permission in the project. See https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

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