Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Missing tickets in JIRA

eshwar.veerabhadrasetty
eshwar.veerabhadrasetty December 17, 2019

Hi Team

Users are reporting, they are not able to see the old tickets in there profile,

All previously created tickets is not available, not closed or completed.

User name- Marlena Perry


Please assist.

Regards
Eshwar YV.

Answer
Watch
Like Be the first to like this
247 views

1 answer

0 votes
Boris MBOUMEHANG
Boris MBOUMEHANG
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
December 17, 2019

Hi Eshwar,

First of all, welcome to the Atlassian Community. It is good to have you here. 

Could you please confirm that you are not using Jira Free tier? If you don't, then you can directly contact the Atlassian support so that they could investigate further with you. 

If you use the Jira Free tier, then could you please that all your users are concerned by this issue? 

Thanks in advance. 

Regards,
Boris

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events