Missing sort functionality from sub-tasks in JIRA 7.4

Hi everybody,

We have made an upgrade from JIRA Software 7.1 to 7.4.

We are missing the functionality to sort subtask in the task view.

Is this a bug or what can we do to use this functionality again?

Regards,

Sven

 

JIRA_7.1.pngJIRA_7.4.png

1 answer

0 votes

Hi Sven,

I did the same and have not run into this issue:

Screen Shot 2017-08-16 at 10.42.39 AM.pngScreen Shot 2017-08-16 at 10.42.50 AM.png

If you're unable to sort your subtasks I would first try JIRA in Safe Mode to see if there is an add-on causing this behavior.  If you're able to sort in Safe Mode re-enable the add-ons one by one until you determine the culprit.

Next I would verify whether you have an announcement banner with javascript and if so, see if removing the announcment banner helps.

Cheers,

Branden

Hi Branden,

thx for your support.

We have tried your suggestion.

We have set the save mod. But the arrows don’t get displayed.

Our field for the announcement banner  is empty.

Regards,

Sven

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

812 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you