Missing sort functionality from sub-tasks in JIRA 7.4

Hi everybody,

We have made an upgrade from JIRA Software 7.1 to 7.4.

We are missing the functionality to sort subtask in the task view.

Is this a bug or what can we do to use this functionality again?

Regards,

Sven

 

JIRA_7.1.pngJIRA_7.4.png

1 answer

0 vote

Hi Sven,

I did the same and have not run into this issue:

Screen Shot 2017-08-16 at 10.42.39 AM.pngScreen Shot 2017-08-16 at 10.42.50 AM.png

If you're unable to sort your subtasks I would first try JIRA in Safe Mode to see if there is an add-on causing this behavior.  If you're able to sort in Safe Mode re-enable the add-ons one by one until you determine the culprit.

Next I would verify whether you have an announcement banner with javascript and if so, see if removing the announcment banner helps.

Cheers,

Branden

Hi Branden,

thx for your support.

We have tried your suggestion.

We have set the save mod. But the arrows don’t get displayed.

Our field for the announcement banner  is empty.

Regards,

Sven

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