Missing link "Migrate users from one directory to another"

Hi,

we use JIRA v6.4.11 and im am logged in as an jira-administrators. Under "User management" --> "User Directories" i would like to Migrate users from one directory to another. But there is no link for this action. I only see the link "Directory Configuration Summary".

Where else can i find this function?

2 answers

1 accepted

This widget could not be displayed.

Is your external directory enabled for write access?

No. But the user i want to move exists in both directories (JIRA and AD). 

Will it only work if my external directory is enabled for write access?

Migration implies you'll be making changes on both systems, so yes, you need write access.

What if write access to external directory enabled, but still the link "Migrate users from one directory to another" is missing? How can i enable it?

Did you find out why the Migrate users from one directory to another link

was missing?    We have the same issue.

This widget could not be displayed.

OK, thank you!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

66 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you