Before update the FROM part of the notification email looks like
John Doe (Commented) (Jira) <firstname.lastname@example.org>
now it looks like
John Doe (Jira) <email@example.com>
I know how to edit the subject with templates, but our users has configured there email clients to filter on FROM.
I have modified the mail templates. But I think its not possible to modify the FROM part by template.
A workaround is to add the eventTypeName to the subject but we have customers on the system and they use email filters.
Thanks for your second answer its much better than your first :-) I try to cancel my vote but I got an "We're sorry, but an unknown error ocurred.
Please try again in a while."
I could but I don't want customize the sourcecode. For me its more important to keep my code base clean for upgrades than avoiding unpleasant communication with our customers. I will ask our customers how high is their effort.
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